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From Good to Golden: David Costa on Leadership, Family, and Building a Legacy That Lasts

Introduction


Some people build businesses.

Others build people.

In Episode 78 of What the Hell Do I Know with JB, David Costa breaks down what it really means to lead—inside business, inside family, and inside your own life.

From growing up in a McDonald’s franchise family… to helping operate nearly 20 locations… to building a movement around going from good to golden—this conversation is about growth, purpose, and doing things the right way.


David Costa owns 19 McDonald's Franchises and has an incredible wealth of knowledge
David Costa

Who is David Costa?


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David Costa is a McDonald’s franchise owner and operator, working alongside his family to run 18+ locations (and growing).

But his impact goes far beyond burgers and business.


He’s:

A leader focused on developing people

A builder of systems and culture

A mentor helping others get “unstuck”

The mind behind the “Good to Golden” philosophy

He’s also deeply rooted in family, faith, and community.

From One Restaurant to a Family Legacy


David’s Story Begins


David’s story starts with his father.

After leaving the Air Force early—despite being close to retirement—his dad made a bold move into entrepreneurship.

Most people thought he was crazy.

But that decision turned into a 30+ year journey building a McDonald’s franchise operation that now spans nearly 20 locations.


David grew up in it:

Working in the restaurants

Learning leadership early

Seeing firsthand what it takes to build something long-term

This wasn’t overnight success—it was consistency over decades.


What Most People Don’t Understand About Success


One of the biggest takeaways from this episode:

Most people quit too early.

David talks about how success compounds over time:

Not in months

Not even in a couple years

But over 10, 20, 30 years

While others jump from thing to thing…

The real growth happens when you stay committed.


The Evolution of Business (And Why You Have to Adapt)


David has seen the restaurant industry change dramatically over the years:

From pre-made food → made-to-order systems

From counter ordering → kiosks and mobile apps

From in-store traffic → delivery and digital experiences


Today:

Millions use the McDonald’s app

Delivery services like DoorDash and Uber Eats dominate

Convenience is everything

The lesson?

If you don’t adapt—you get left behind.



Leadership Starts With People


David’s philosophy is simple:

If you take care of your people… they take care of everything else.


Inside his organization:

Employees are trained, developed, and supported

There are clear growth paths (crew → manager → leadership)

Wellness, coaching, and even sabbaticals are offered

This isn’t just a job—it can be a career.

And that mindset changes everything.


The “Unstuck” Framework


One of the most powerful parts of this episode is David’s concept of getting “unstuck.”


Here’s how he breaks it down:

1. Find Your Purpose

Not your job. Not your title.

Your purpose.


Example:

Job = running a business

Purpose = impacting people’s lives


2. Identify What’s Holding You Back

Sometimes it’s mindset.

Sometimes it’s something simple like transportation or finances.

You can’t fix what you won’t face.


3. Shift Your Thinking

Growth requires:

Learning

Reading

Coaching

New perspectives


4. Take Small, Consistent Action

Success isn’t instant.

It’s built through:

Daily habits

Repetition

Discipline

This is the compound effect in real life.


Family, Business, and Hard Conversations


Working with family isn’t easy.

David shares a key lesson that applies everywhere:

It’s not what you say—it’s how you say it.


Especially with family:

You tend to be more blunt

More emotional

Less intentional

But real leadership requires:

Respect

Communication

Humility


And once a decision is made?

You move forward in unity.


Handling Failure and Mistakes


David keeps this simple—and powerful:

Own the mistake

Acknowledge the impact

Fix it and move forward

No excuses. No dragging it out.

Just growth.


Life Isn’t Just Business


One of the most real parts of this episode is David opening up about life outside of business.


He talks about:

Going through divorce

Rebuilding his life


Creating a blended family

His mindset?


Don’t let hard moments define you

Don’t live in bitterness

Lead your family through uncertainty

Now, he’s raising six kids in a blended family—focused on building trust, stability, and connection.


The “Good to Golden” Mindset

David’s next chapter is built around one idea:

Going from good… to golden.

It’s not about being average.


It’s about:

Raising your standards

Improving your mindset

Becoming your best self

He’s currently:

Writing a book

Launching a podcast

Building community spaces

Continuing to grow his business


Key Lessons From This Episode


Success takes longer than you think

Leadership starts with people, not profit

Your purpose is bigger than your job

Growth requires discomfort

Consistency beats intensity

Family requires intentional leadership

You’re never stuck—you just haven’t shifted yet


Final Thoughts

David Costa’s story is a reminder that:

You don’t have to be perfect to build something great.

But you do have to:

Stay committed

Keep growing

And lead with purpose


Watch Episode 78


Follow Along

Instagram: @_jason_becker

Guest: @good2golden



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And remember:

Good is the enemy of great… but golden is the goal.

 
 
 

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